The patch for life balance strikes back

In a recent article at HRM Asia it comes back the topic of life-balance with a "revolutionary" (but lately not so revolutionary) idea: we don't need it. 

I say not-so-revolutionary 'cause the basic idea of "we don't really want life balance", is not new and many authors have loved to be controversial on this. In this case, starting point is that life balance is just a tool to reach what we really want: we want to be happy. Interestingly, the Author compares life balance with diet: 
you don’t want to be on a diet; you want to lose weight. We don’t want balance; we want to be happy and have better relationships. 
As a result, Author proposes an approach done of Transition Management, Rest and, more or less, meditation. In a word, a do-it-yourself kit.  We have been there already: thousand times we have been said that 
* reality is reality and will not change;
* time is a scarce resource and you can't manage it;
* complaining towards too much work and too less time will not make it less...

Just to make it simple: the message is "help yourself 'cause nobody else is going to do". Which is horribly true and - to my humble opinion - horribly wrong at the same time...

... infact, while we are teaching and coaching people to be adaptive, more and more, and to go around their issues in dealing with too much work, in having too little time for their relationships or in having no chance to rest, we are abandoning all routes that do not solve the problem. 

That's a patch, not a solution.

Yes, we need to help people to be adaptive and have a great self-defensive mechanism, with huge Emotional Intelligence to be able to swallow what they can't change, but this is not a good excuse to give up on working solutions which - ultimately - means eliminating complexity and those who generate it. 

Thinking back to the idea of the diet, well... you can't loose weight if you don't make a diet. Even if you can adapt buying larger dresses, you can't do it forever... sooner or later you will be on diet.  Because that's the way to get to the right weight... and there's no alternative. 

Similarly on life balance. If you want happiness and you are working too much... in the long term or you make your job a big part of your happiness or you find a way to work less. You can be resilient, adaptive and smart... but up to a point, if it's too much, working on yourself will not solve it.

We can help people to be more adaptive to challenges of time but we need to ensure that the fight to complexity, non-sense tasks and ridiculous working times continues

The risk of forgetting this point is to crack the organization: infact, when adaptiveness will become a ritual and people will understand that only reaction to the question "isn't it too much" is a yoga session, most of the individuals will silently check out (physically or mentally), absenteism will raise and engagement will get out of the window. 

All these theories and approaches based on individuals seem to forget the basic point that enhancing capability of individuals to deal with challenges is not a way to give up responsibilities (of top management, of people managers, of bosses, corporations...) in making work meaningful (and, as such, doable). 

Illusion of control

I was captured this morning by the tweet of @emotionallife asking to followers 

"When was the last time you turned off your computer for an entire day?"

 I thought about that and I guess the answer is the usual HR one: "It depends". 

If the argument is about work and life balance, I am pretty good in switching off for entire days and forget. It was not like that all times, because I needed time and effort to achieve the maturity and confidence I personally needed to do that without consequences, but I can do now. Of course, I have a great team with me and I can trust them in all we do... next job I will land on, may be without a team (or simply, "my team") that could change, I know.

Now, if the discussion is about "can I live without a digital experience?" (internet, writing, reading gaming...) for an entire day, answer is... "I can avoid to have lunch for a day or two, which does not mean I like it". 

Most people would consider this a symptom of an issue, and it could be. But I think we live in a times dominated by the "illusion of control": from nations to church, to family, to companies... we hope that the most of things are under control, are working rationally or - even if not - in a predictable way. We hope that people who behave against norms and rules are minorities, we trust that our job and our salary will be there tomorrow morning (and in most of the cases even if we are sick or can't go, it will stay), we count on other people doing what they are supposed to do (go to school come to work, drive keeping the right - unless british - and teaching proper things to our kids).

Are these rational expectations? I am sorry if it disturbs you, but no: they are not. In most of the world, all of these are luxury: your job can disappear in a sec, your salary could never get in bank (if it exists at all), police could be worse can criminals and - finally - your job could hunting to feed your family but there's no assurance you will succeed. In many parts of the world employees do not at all follow indications of the company they work for, neither of the church and the government (if any government at all exists).

For those of you who need to be persuaded that reality is not the one we strongly desire to be, I suggest looking back to Matrix (first one) and think about the message. 

What's the connection with pc/tablets? Well, I think that pc and tablets give us a weapon in the daily battle to maintain illusion of control: the microcosm of your emails, your to-do list and the one of your co-workers [did you try TEAMBOX HD for iPad???? It's MARVELLOUS, I need to make  a post on it], your books in kindle, your friends on facebook and many other things can be controlled, checked and re-organized in a click. 

Do you need it? Of course you do, it's a way to maintain brain stable and avoid to think that world is just a mess and we live too short to put some little order in that. And even if you dream to live on an island beach without worries and duties, still, once you will get accustomed to check where "your things are", you will rarely let it go. 

That's probably why we are so shocked by natural events destroying our world (but we do just a little to avoid them) or we are paralzyed by criminal acts: they go beyond our control and they put back the word "illusion" on the spot. On the other side, when imagining the future, we often think about super-AI, mega-pc or cyborgs or super-men with extra powers to... control the world! Are we dreaming to have a pc installed in our brain? yes we do (Gibson can give lessons on that).

Am I sure about that? No: infact, I do not know any religion in which "heaven" comes with iPad (not even jedi one)... it could mean that next step for humanity is not advancing on the road of controlling the world, but caring less of controlling at all.    

Employees happiness, the new engagement

Lately a big debate is animating US biz reviews and corporate world: how can we ensure we grow happy employees? Happy employees are more productive, imply lower maintenance and (hugely important in times of crisis) their retention is higher even with lower salaries and benefits. As a result, a huge mass of articles and books is flourishing trying to explain the secret recipe for an happy employee: "The single greatest advantage in the modern economy is a happy and engaged workforce." (Shawn Achor - CEO of Good Think Inc, see the article of CNN). Sometimes, this roots into more broad researches around happiness and its meaning (there are well written and deep essays, take as example the "History of Happiness" by HBR) but usually, this comes out in simple a-la-IKEA do-it-yourself kits: assemble your happy employee.

happiness raises nearly every business and educational outcome: raising sales by 37%, productivity by 31%, and accuracy on tasks by 19%, as well as a myriad of health and quality-of-life improvements (Shawn Achor - CEO of Good Think Inc, goodthinkinc.com  Author of "The Happiness Advantage")

Similarly to all other trends and fashions of US Corporate microcosm, this one is going to hit Europe in a while, with a big difference versus the past: while other trends (such as engagement or "have a friend at work" stuff) were innovative for employment standards of Europe, where such debates are less frequent, this time there will be a clash. European, Asian and Middle East philosophers have been debating happiness for ages and they never stopped; more, many of them - for example Alain De Botton recently - proposed models and solutions basically requiring to step out from standardization of social rules and norms... the lesson of De Botton held at TED is a jewel of the topic. And what's more "standard" than Corporate culture with its esplicit and tacit norms?

Think about debates in European society (especially coming from feminist or anti-catholic experiences): being happy requires to forget "social status" norms such as being rich, being successful, being married, as all these things promise to make us happy but rarely they really do, if you ever reach them.

More, because of cultural roots, well deep in ages of philosophical thinking (ataraxia of Greeks thinkers) and catholic religion (after life reward comes many times from deprivation in life, especially before Saint Francesco) in many European cultures (French and Italian for example) the idea of being happy at work is simply unacceptable... because of superstition of Ancient Romans, for example, celebrating too much work success is not the right thing as it could generate jealousy in gods (the deus irae, which usually was leading directly to horrible death).

This could be the reason why even the greates liberal entrepreneur of entire Europe, Adriano Olivetti, who was so highly innovative in the search of employee satisfaction and engagement, was not thinking to generate happiness. This is less true in German culture, for example, but still, also there, I personally found hard for German friends to declare they were "happy".

How much does this approach to happiness match with Anglosaxon Corporate Culture? Zero: Corporations are organisms based on reapplicable standard models: "serializing" successful leaders. The role model can change (Henry Ford is different from Steve Jobs), but still people will have (or will try) to comply with the model hoping to reach the same success. And since happiness will be the trending keyword, Anglosaxon companies will start to measure it and try to reapply th role-models game to serialize it.

Could it work? Who knows... but in my mind is clear it cannot: situation reminds me the show business where every fan wants to be like his/her idol... but are the idols happy? And does cloning them can make a fan happy? We know it does not, especially when self-awareness is high: even when you clone your model success, there's no ensurance this will make you happy. Making it simple: in Corporations many want to be an Executive, but very few get there and rarely you see these people happy just because of that. Even if Obama seems an happy person (not all times), does trying to be like him and reach his level of success ensures you will be happy?

Will it be possible to apply US based processes and role-models to European cultures trying to rise employees happiness? Hard to tell: some basic principles could work (have a meaningful work, sleep enough, be healthy, have a rich social life...) but in general the risk of rejection when trying to implement corporate happyness programs will be huge.

Can we use Alain de Botton to explain it to Corporate America friends?

[my 5cents suggested reading: "The happiness project"]

Looking for a "real" leader

Herminia Ibarria - Professor at Insead and authority on leadership - is opening a debate that will be crucial in the next months: we need leaders.

Ya ya... We should have them, right? Politicians, Managers, Economists... But no, we don't. The crisis, after years of economic growth, welfare and "emotionally intelligent" conflicts (at all levels) is revealing the limits of the imposed "all-coaching" leadership style, the one who asks you "how would you solve that?" when you have an issue. Reason is simple: when you have a lot to loose (your top level salary, your leadership position in the category...), taking risk is a bad move... Gain will never be enough to force you getting in arms, finding enemies, upsetting someone, taking decisions.

But this is finished: "mors tua" mood is now on. And the leaders we need have to take quick decisions, define shapes of enemies and ways to overcome them in a much more complex way than ever: they have to do it ethically (because otherwise they will not survive long term) and sustainably, growing their talents and leaving an heritage. 

No, it is not Napoleon. May be even Steve Jobs is not enough! Which one, than? We could start asking new generations: they do not know other than crisis and they don't love leaders who are not able of decisions (I found thousand proves in conversations eith them) but still need some coaching a and reward. Not just that.

Is anybody out there ready to jump on? The throne is vacant.

HR: stop being so boring!

It will come a time when HR will start communicating differently, avoiding that boring, old, formal standards which make us feeling safer (more professional? More credible?). We are not safe: most of the time we are just ignored, that's why we oblige people to read us! WE MUST BECOME INTERESTING, and RELEVANT... see below



Managers on the run

The crisis has got casualties: first come those loosing jobs, second come those who got paralyzed by fear of loosing job or stressed by the pressure and the menace of it... but next one "lost in action" could be the Talent Strategy. As unemployment rate grows, management could feel safe about retention ("where else they can go?"), which is not the case, Deloitte says in its Talent Edge 2000 report, as Talent Shortage is a big concern of top executives... 

So what's happening? Talent pool is much larger than before in a globalized world, with many talents to fish... but this increases cost of search and retention, and make people feel more and more a commodity. On top, Generations at work have probably never been so different, and Gen X is not making its role of transition and connection between the retiring Baby Boomers and the Y... and finally, management is much less attractive than in the past: as part of the public opinion is accusing corporations to be unhealthy for the planet and one of the causes for the current economic crisis, the new role-models are self entrepreneurs who aim to save the world with one single idea. 20 years of movies and negative literature have pictured the managerial jobs as unhealthy, useless, dangerous, unethetical, nonsense...

So, what to do??? Some answers are in the article @FastCompany, but one above all: develop the new generation of leaders, now. Before it's too late.

End of the job as we know it?

@Bersin: "The concept of a job, as we know it, is starting to go away" and it is not the catastrophic prediction of Rifkin on the end of the work (@Amazon). This is nowdays reality coming from studies and research: job is evolving, becoming more fluid, less structured, much less based on pure competencies and knowledge (which are now commodities). It was predictable as technologies are evolving and growing fast in their abilities to aggregate, analyze and deliver information, which make large part of human jobs based on information analysis, manipulation and sharing less crucial. But also with evolution of communication technologies and habits, which allows to make the talent pool to fish much larger (and cheaper), jobs with pure knowledge content, could become a commodity: would we need more somebody who has mastery on how a logistic chain works or somebody who has proven being able to overcome issues out of increasing complexity of cost transportation? A lot of variables are embedded in every job, in every project nowadays, with thousand possibilities. And they change in the range of hours. Agility in this context is much more crucial than mastery. Innovation and networking are much more valuable than degrees and academic honors.